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Help Center

While working with customers, we’re constantly learning about their needs and managing inquiries that arise. As a result, we’ve included a list of frequently asked questions along with answers in order to provide additional support. If your question isn’t addressed below, get in touch with us and we’ll provide the information you need.

What are enzymes?

In general, enzymes are unique proteins that speed up chemical reactions, like breaking down food. Let’s just say when your body has all the enzymes it needs, thinks work as smooth as they should.

Does JIN JIN need to be refrigerated?

JIN JIN is a shelf stable concentrate beverage that contains living cultures which survive between 4-40°C.  It does not require refrigeration, and we recommend storing Jin Jin in a cool dry place, and avoid direct sunlight.  Once opened it is best stored in a refrigerator providing it is not cooler than 4°C.

Where is JIN JIN made?

JIN JIN is currently produced in Taiwan where most of the ingredients are harvested locally, and then exported to the UK. We have found this to be kinder to the environment rather than import fresh produces to the UK. JIN JIN has partnered with the ‘One Tree Planted’ organisation, in which we will donate some of our profits to help the environment through planting trees.  

Is JIN JIN suitable for vegan and halal diets?

Yes! JIN JIN is 100% animal free. We get our natural produce from trusted farmers. We also do regular heavy metal and pesticide residues test so we can make sure that JIN JIN only contains heavenly good substances.

What is the recommended usage? And can too much JIN JIN hurt me?

We recommend diluting 20ml of JIN JIN with 200ml of water (1:10). However this ratio can be changed to your own taste.

We have not discovered any serious side effects from excessive intake of JIN JIN. Excess enzyme complexes in the drink will be excreted out of the body naturally. Please check the full ingredient list for personal allergens, and if you have any adverse reaction to JIN JIN consult your doctor.

What is in JIN JIN?

JIN JIN's raw material list:

Pineapple, Lemon, Kumquat, Tangerine, Mulberry, Papaya, Grapefruit, Orange, Mushrooms, Hami Melon, Pumpkin, Banana, Dragon Fruit, Lotus Root, Cabbage Lettuce, Bok Choy, Cantaloupe, Chinese Yam, Spinach, Mung Beans, Adzuki Beans, Black Turtle Beans, Melon, Taro Root, Sweet Potato, Radish, Mint, Maltose, Jujube, Goji Berries, Sugar, Salt, Acetic Bacteria, Yeast, Lactobacillus Plantarum.

Can I drink JIN JIN during pregnancy or while breastfeeding?

JIN JIN contains all natural ingredients and is made by traditional methods.  There are no food additives or any chemical substances added.  However, we advise you to speak to your doctor if you have any doubts about drinking JIN JIN while pregnant or breast feeding

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